Some of our customers were asking if they needed to upgrade to Siebel R8.1.1.x version from the older release such as 8.0.x, 7.8.x, 7.7.x, to get the new Siebel Reporting with BI Publisher. The short answers is No. You can stay with your older release.
Having worked with many customers projects, I know how tough and can be a long process to upgrade the whole system especially with this type of CRM application. However, the Actuate support through Oracle is expiring so immediate migration to BI Publisher is required.
So now, we have released the BI Publisher integration as part of the Siebel Fix Pack for the older release of Siebel application to provide the same reporting functionality with BI Publisher that is provided in the Siebel R8.1.1.x.
Now you can start enjoying all the functionalities that come with the BI Publisher integration by just applying the Fix Pack listed below.
Here is the list of the Fix Packs that contains the BI Publisher integration.
|22.214.171.124 Fix Pack||30th September, 2009||Same as 126.96.36.199 Fix Pack functionality|
|188.8.131.52 Fix Pack||16th October, 2009||Same as 184.108.40.206 Fix Pack functionality|
|220.127.116.11 Fix Pack||23rd November, 2009||Same as 18.104.22.168 Fix Pack functionality|
The latest Siebel Reporting with BI Publisher is 22.214.171.124, which added some new features like, Parameterized reporting, Scheduling. You should be able to find the Fix Pack from the metalink.
Again, the Actuate support through the Oracle support contract is expiring so I’d strongly recommend to upgrade to the version above by applying the corresponding Fix Pack so that you can start migrating the existing Actuate based reports to BI Publisher based reports
All the out-of-box reports have already migrated to BI Publisher based reports and available within the Siebel application. So you need to do the migration only for the reports you have customized or developed from scratch.
I have talked about how to migrate the existing reports at the following two posts if you are interested in.
- Actuate to BI Publisher Reports Conversion for Siebel – Part 1
- Actuate to BI Publisher Reports Conversion for Siebel – Part 2
If you are interested in discussing how to start planning for the migration, best practice approach, outsourcing service, etc, we have many experience and resources in our Oracle BI Publisher consulting group to assist. Please feel free to contact me at email@example.com.